Terms & Conditions

Effective Date: December 12, 2024

Welcome to Ohloe! These Terms and Conditions ("Terms") govern your use of our website, products, and services provided by Ohloe ("we," "our," or "us"). By accessing or using our website or purchasing products from Ohloe, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our services.

1. Use of Website

1.1 Eligibility
You must be at least 18 years old to use this website or purchase products from Ohloe. By using this website, you represent and warrant that you are 18 years or older.

1.2 Account Responsibility
To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. You agree to notify us immediately if you suspect any unauthorized use of your account.

2. Products and Services

2.1 Product Availability
Ohloe strives to provide accurate and up-to-date information regarding product availability. However, we do not guarantee the availability of any particular product, and reserve the right to discontinue or modify our product offerings without prior notice.

2.2 Product Descriptions
We make every effort to ensure that the descriptions, images, and pricing of products are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies.

3. Orders and Payment

3.1 Order Confirmation
Once an order is placed, you will receive an order confirmation via email. This does not constitute an acceptance of your order. We reserve the right to cancel any order, at our discretion, at any time prior to shipment.

3.2 Payment
All payments must be made through the methods available on the website. You agree to provide accurate and complete payment information. By placing an order, you authorize us to charge your payment method for the total order amount, including taxes and shipping fees.

4. Shipping and Delivery

4.1 Shipping
Shipping times may vary depending on your location and the availability of products. We will provide an estimated delivery date, but we do not guarantee specific delivery times.

4.2 Shipping Charges
Shipping charges will be displayed during checkout and added to your total order amount. You are responsible for any applicable taxes and duties on shipped products.

5. Returns and Refunds

5.1 Return Policy
We want you to be fully satisfied with your purchase. If for any reason you are not satisfied, you may return eligible items within 30 days of receiving your order. Please refer to our Return Policy page for specific return instructions.

5.2 Refunds
Refunds will be issued to the original payment method once the returned products are received and inspected. Shipping fees are non-refundable unless the return is due to an error on our part.

6. Intellectual Property

6.1 Ownership
All content on the Ohloe website, including text, images, logos, graphics, and trademarks, is the property of Ohloe or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any of the content without our express permission.

7. Privacy

7.1 Privacy Policy
Your use of our website and services is governed by our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

8. Limitation of Liability

8.1 Disclaimer of Warranties
Ohloe products are provided "as is" and without warranties of any kind, either express or implied. We do not guarantee the effectiveness or safety of our products and are not responsible for any adverse reactions or damages arising from their use.

8.2 Limitation of Liability
To the maximum extent permitted by law, Ohloe will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ohloe, its affiliates, employees, and agents from any claims, damages, liabilities, or expenses (including attorney fees) arising out of your use of our website or violation of these Terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of USA, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Indiana.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our services, you agree to the updated Terms.